Johnson Controls Sr. Training Developer Global Marketing in Boca Raton, Florida

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.

As a leading global provider of integrated retail performance and security solutions, Tyco Retail has solutions deployed at more than 80 percent of the world’s top 200 retailers in 70 countries. Our legacy began over five decades ago with the introduction of Electronic Article Surveillance (EAS) technology to combat shoplifting. Retailers worldwide embraced its benefits in helping to deter and detect theft, allowing customers to browse openly displayed merchandise, and protecting the store’s bottom line. In fact, every year we help protect over three billion products from theft.

Description:

The Sr. Training Developer will design and develop instructor-led, web-based and blended learning tools for sales, technical teams and end users in support of Johnson Controls’ Inventory Intelligence Solution and TrueVUE Brand. Based on a solid understanding of organizational training needs, the incumbent will be responsible for creating impactful, engaging, and innovative learning experiences. The Sr. Training Developer will be instrumental in ensuring that all output is compelling, impactful and meets the defined business objectives.

Responsibilities:

  • Leverages relevant content to create instructor-led and web-based training for use by sales teams, technical personnel, and end users, as defined by key stakeholders (Training Managers, Marketing, Product Management, Sales and Professional Services).

  • As the creative lead, collaborates with other team members and stakeholders to create impactful, engaging, and innovative learning experiences. Makes design recommendations to the team to ensure optimal impact of deliverables.

  • Monitors industry best practices in the use of creative elements, software packages, and mobile platforms and makes recommendations for new training development methods

  • Engages with other training teams across the enterprise to understand their approaches and to identify synergies, especially in the use of creative elements, software packages, and mobile platforms.

  • Drives on-time delivery of high quality output that is compelling and effective. Provides completed training modules to training delivery teams, ensuring effective distribution to all channels and to all targeted audiences.

  • Gathers feedback and reports on KPIs and metrics, including use, perceived quality and impact of training deliverables.

  • Serves as primary point-of-contact for training content inquiries and support.

  • Ensures on-time delivery of high quality output that is compelling and effective and is properly distributed to all channels and target audiences. Maintains LMS course distribution lists and enrolls recipients.

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Qualifications:

  • 4-year college degree in instructional design, educational technology, business, communications or its equivalent

  • 5-7 years as a training professional, with applicable experience in instructor-led, web based and eLearning courseware design and development

  • Advanced knowledge of eLearning software and authoring tools such as Lectora, Captivate and/or Camtasia.

  • Proven track record of designing and delivering educational courses on time and on target

  • Ability to select communication styles and training mediums that resonate with different audiences: sales teams, technical staffs, and end users/customers

  • Comfort with new and emerging training processes, mediums and styles (video, mobile, blended)

  • Strong communication skills and an ability to effectively engage at all levels of the organization

  • Strong team building and people leadership skills

  • The ability to be self-led while being conscious and acting in the best interest of broader team and organization

  • Flexible; able to manage multiple projects in a dynamic, fast paced working environment

Job: *Engineering

Organization: *Bldg Technologies & Solutions

Title: Sr. Training Developer Global Marketing

Location: FL-Boca Raton

Requisition ID: 1717870