Mercy Medical Center Clinton Patient Care Coordinator - Oncology Office in Ft. Lauderdale, Florida

Department:

1004_5180 Oncology Group

Expected Weekly Hours:

40

Shift:

Position Purpose:

A member of Trinity Health, Holy Cross Hospital is a full-service, non-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.

This is a FT position on day shift with benefits. This position is physically located at the HCMG Oncology office.

Job Description Details:

  • Patient Care Coordinator has many roles in their position. They ensure smooth patient flow throughout the day while multitasking and taking initiative. They interview patients prior to or on the first office visit to verify demographic and financial information, while working within HCMG/hospital policies and procedures.

  • Schedule/reschedule patient appointments as required.

  • Obtain necessary HMO/PPO referral authorizations for referrals received from other physicians.

  • Obtain authorization from insurance plan for referrals to Specialists, as directed by our Primary Care Physician.

  • Answer phone calls in a prompt, courteous and efficient manner.

Job Requirements:

Education:

  • High school diploma from an accredited school or equivalent

Experience & Skills:

  • Knowledge of medical terminology, CPT & ICD-9 codes and all insurance preferred

  • Excellent communication and customer service

  • Previous experience in medical office setting preferred

  • Excellent computer skills including typing dictations, Powerpoint, Excel and Word

  • Passing score of 80% or higher on Medical Receptionist test required

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health offers rewarding careers in a community environment with all the advantages of working at one of the nation's largest health systems. We provide high-quality, people-centered care in 22 states through our network of hospitals, facilities, community-based services, and continuing care locations - including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. If you are looking for a rewarding clinical or administrative position, you'll find exceptional career possibilities, opportunities for advancement and a job with meaning at Trinity Health.

Trinity Health employs more than 131,000 colleagues across 22 states. We honor and embrace a diverse representation of people, ideas and backgrounds. Our dedication to diversity is evident in our commitment to training, education, recruitment, retention and development, as well as community partnerships and supplier diversity.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences and health practices of the communities we serve and to apply that knowledge to produce positive outcomes. We recognize that each of us has a different way of thinking and perceiving our world, and that our differences not only serve to unite us, but also lead to innovative solutions.