Seaboard Marine Ltd. Traffic Coordinator in Miami, Florida
North Central America
Individual provides ocean traffic coordination for full container loads (FCL) cargo, with the assistance of the Stevedoring Department, Dispatch and Port Operations. Individual receives telephone calls from customers in order to book/coordinate the movement of cargo on the company’s vessels for exportation to countries of service assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applications out of the geographic region for this position will not be considered.
Possess (1) year experience in the shipping industry.
Must be able to communicate effectively in English and Spanish (verbal and written).
High school diploma or equivalent.
Well-developed interpersonal skills. Ability to meet and deal effectively with the customers, executives and the general public.
Strong time management and organizational skills. Must be able to prioritize and detail oriented.
Ability to communicate (read and write) effectively in a business environment in both, English and Spanish.
Ability to think logically and follow procedures and instructions.
Ability to work with limited supervision, multitask and possess strong initiative.
Ability to establish and maintain effective working relationships with fellow employees and other individuals s/he may have to contact in order to perform her/his job.
Extensive follow-up via telephone and perform multiple tasks simultaneously.
Must be flexible to work overtime hours.
Ability to respond to common inquiries regarding the areas and/or countries s/he works with.
Ability to work extended hours, holidays and/or weekends, as needed.
DUTIES AND RESPONSIBILITIES:
Create bookings in system.
Call customers and confirm bookings for release of cargo.
Ensure that all documentation is received timely as required by governmental agencies, including in-bound cargo and hazardous declarations.
Check documents, make necessary corrections and distribute them to corresponding governmental agencies in time to meet their respective deadlines.
Assure that all VGM’s are received by customer prior to stipulated cutoffs.
Prepare Hazardous Cargo manifest.
Prepare Loading Guide.
Confirm the accuracy of Loading Guide with Stevedoring.
Receive final Loading Guide from Stevedoring, ensuring the short/shipped cargo is properly handled.
Final verification of documentation.
Coordinate spot/pick ups with dispatch and customers. Release cargo to Dispatch via computer.
Create Intermodal booking and send verification via the computer.
Inform customers of any delays and/or damages.
Coordinate to keep Operations involved/abreast of status of shipment.
Creates and maintains electronic ship files.
Prepare master’s and bonded documents for customs preparations.
Send documentation to Credit & Collections for release/hold of cargo.
Perform additional duties as assigned.
While performing the duties of this job, the employee is regularly required to use his fingers.
The employee frequently is required to talk and/or hear.
The employee is continuously required to sit.
The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Report safety hazards
Immediately report incidents involving injury, illness, or property damage
Wear protective PPE (Personal Protective Equipment) as instructed or necessary
Comply with all company safety policies, procedures, and rules
Refuse any unsafe task or operation
Participate in safety meetings and training
Be constantly aware of their personal safety and that of their coworkers
SUPERVISION RECEIVED AND EXERCISED:
Receives direct supervision from the Division Manager and indirect supervision from Division VP. Does not exercise supervision over any other position.
Indoors office. Exposed to controlled temperature and office environment.
The noise level in the work environment is usually busy (many phones in open cubicles).
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
No phone calls, please. We are an Equal Opportunity / Affirmative Action / Veteran / Disability employer.
In order to be considered for this position you must apply online by clicking
Please note: Applications outside of the geographic region for position applied will not be considered, unless otherwise noted in job posting.