Stein Mart Luxury Handbag Consultant in Palm Beach Gardens, Florida

The Luxury Handbag Consultant is responsible for driving sales growth and delivering emotionally engaging customer experiences consistent with the brand vision. The Luxury Handbag Consultant promotes a high-performance selling culture by inspiring customers.

Customer Experience:

  • Build a retail space environment that is sharply focused on consistently delivering exceptional in-store shopping experience

  • Provide consistent LXR Story Telling Journey to customers

  • Develop clientele and maintain strong client relationships

  • Build and ensure customer loyalty

  • Handle customer concerns

  • Contribute and create an overall positive environment in the retail space

  • Collect customer contact information

Managing the Business:

  • Uphold the company LXR&CO Story Telling Journey and customer service standards

  • Maintain a high level of professionalism and personal image in compliance with company standards

  • Consistently achieve sales goals and collaborate with other team members to achieve retail space objectives

  • Participate actively in marketing campaigns and achieve events, promotional and contest goals

  • Execute visual merchandising standards consistently and daily

  • Maintain a safe, clean, tidy and inviting retail space appearance

  • Maintain awareness of Loss Prevention operational procedures and protect company assets

  • Maintain awareness of all sales, promotions and operational procedures

  • Ensure merchandise is handled with care and consideration

  • Adhere to all company policies and procedures

  • Ring on the register, report and handle all required transactions, issue receipts and pack merchandise

  • Conduct the inventory count process

  • Receive, open and unpack merchandise and label merchandise with security tags

  • Check in and check out shipments in a timely manner

  • Perform open/close in accordance with company procedure

  • Respond to email communication in a timely manner

  • Send End of day report

  • Report any issues to Senior Luxury Handbag Consultant

Telling the Brand Story:

  • Bring the product story to life

  • Lead consistent focus on delivering emotionally engaging customer experiences

  • Maintain and develop in-depth knowledge of products and brand

  • Create brand awareness

  • High school diploma or equivalent (an asset)

  • 1+ years of retail experience

  • Good communication skills

  • Outstanding customer service and interpersonal skills

  • Basic Computer skills

  • Ability to use POS system (an asset)

  • Sales-driven and results oriented

  • Ability to serve customers in a courteous and professional manner

  • Reliability, integrity and honesty

  • Team Player

  • Demonstrates ability to drive the brand

  • Ability to lift and carry 20lbs

  • Ability to work a flexible Schedule to meet the needs of the business, including holidays, nights and weekends

ID: 2017-19014

External Company Name: Stein Mart

External Company URL: www.steinmart.com